FAQ

Most frequent questions and answers

We accept credit card payments (Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay).

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Unfortunately we do not accept payments through Paypal. Our website uses Stripe to process payments, it is an extremely safe payment method for the buyer and seller, do not worry.

We offer worldwide free shipping. Please check our ”Shipping Info” section for an estimate of the delivery time for your order.

We have warehouses in multiple countries, so your order can be sent from the United States, Europe or Asia.

We suggest you check our ”Shipping Info” section or contact us via e-mail for questions regarding delivery time.

Each country and region has a specific and differentiated delivery time, so we cannot offer an exact answer for customers around the world.

Yes, we’re a United States company. We have a few hundred positive reviews and ambitious plans to extend our sales to all continents.

We have a 100% encrypted website to ensure your security, as well as an English-language support team on a daily basis and consumer protection policies.

You can check our “About Us” section to see more details about our company and our work.

Please keep in mind that we have a dedicated customer service team available in English.

We guarantee a response within 24 hours. You should contact us via email: support@iuzzu.com.